Help centre
Answers to the questions learners ask most.
From how level pricing works to whether you can study French and coding at the same time — here is everything you need to know before you enrol.
General
Where is Mondelearn headquartered?
Mondelearn is headquartered in Accra, Ghana. We design courses for learners across West Africa and worldwide — with a special focus on French, English, and skills that open doors regionally and internationally.
Can schools or organisations use Mondelearn?
Yes. Contact our team to discuss group enrolments, institutional access, or custom timetables for your students or staff. We work with schools, training centres, and businesses across Ghana and beyond.
Courses & subjects
Is Mondelearn only for coding?
Not at all. While we offer web development, Python, and cloud courses, our catalog also covers languages, mathematics, science, robotics, cyber security, and creative arts. Technology is one department — not the whole school.
Can I study French and English at the same time?
Yes. Once you unlock a level, you can enrol in as many courses as you want within that tier. Many learners pair French conversation with English grammar, or combine language study with robotics or technology courses.
Pricing & payments
How does level pricing work?
Pay once to unlock all courses within a learning level. Beginner is completely free. When you upgrade to Intermediate, Advanced, or Professional, every course in that tier — across every subject — becomes available to you.
What payment methods are supported?
We accept payments via Paystack — including cards, bank transfer, and mobile money depending on your region. Payment is processed securely and level access is granted immediately after verification.
What is your refund policy?
Please see our Refund Policy page for full details on eligibility, timeframes, and how to request a refund if you are unsatisfied with your purchase.
Learning experience
Are quizzes timed?
Yes. Each quiz module has a configurable time limit set by the course author. Your answers auto-submit when time runs out, simulating real exam conditions and helping you build speed and confidence.
What happens after I complete a level?
You receive a weighted level results report that you can download as a PDF. This summarises your performance across all courses in that tier — useful for school records, job applications, or personal tracking.
Do I need to attend live classes?
Most learning is self-paced through video lessons, readings, and exercises. Timetables help you plan your week, but you are not required to join live sessions to complete a course.
Still have questions?
Our team in Accra is happy to help. Send us a message and we will get back to you within one business day.